Administrative Order Management Specialist

• Process customer orders accurately and efficiently using internal systems
• Verify purchase orders for accuracy and adherence to company policies
• Maintain comprehensive records and documentation for tracking and reporting purposes
• Facilitate communication between sales, warehouse, and customer service teams to ensure smooth operations
• Monitor and track chargebacks, preparing reports and resolving basic issues as needed
• Offer administrative support during month-end and quarter-end activities to ensure deadlines are met
• Generate simple reports and updates for management to support decision-making
• Assist in maintaining data integrity within order management systems and tools
• Collaborate with team members to prioritize and manage multiple tasks in a fast-paced setting

• Minimum of 2 years of experience in order entry, sales operations, or administrative support roles
• Strong attention to detail and excellent organizational abilities
• Proficiency in Microsoft Office applications, particularly Excel, including basic formulas and data management
• Comfort with computer systems, including scanning documents and using keyboard shortcuts
• Ability to handle multiple priorities effectively in a fast-paced environment
• Strong verbal and written communication skills to interact with internal teams and external customers
• Proven ability to build strong relationships and deliver excellent customer service

Experience with NetSuite or similar systems is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan