CrawlJobs Logo

Administrative Operations Specialist, Total Rewards & HR Operations

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Brighton

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

23.06 - 32.29 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Provides administrative and operational support to two senior HR leaders: the Senior Director of Total Rewards and the Senior Director of HR Operations & Compensation. Supports day-to-day operations across both functional areas, ensuring efficient departmental workflows, consistent administrative processes, and high-quality customer service. Coordinates financial, personnel, and office management activities and serves as a central resource for staff, leaders, and internal partners. Exercises independent judgment and discretion while managing complex administrative responsibilities.

Job Responsibility:

  • Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports
  • Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items
  • Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations/Compensation
  • Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units
  • Supervises two part-time administrative/Benefits Assistant II positions responsible for front desk operations and general customer service
  • Ensures consistent coverage, maintains staffing schedules, oversees training, and monitors service quality
  • Serves as back-up for front-desk and customer service functions, providing information and guidance on benefits, HR processes, and departmental procedures
  • Acts as departmental timekeeper, ensuring accurate and timely entry of employee time and attendance, tracking vacation balances, and monitoring compliance training completion
  • Coordinates onboarding and offboarding processes for staff across both functional areas, including submission of Personnel Action Forms (PAFs), system access requests, and building access coordination
  • Assists with maintaining departmental organizational charts, distribution lists, and staff records
  • Provides operational support to Benefits Administration and Compensation teams as needed, including preparation of documents, communications, and reference materials
  • Working with the HR budget team, manages core financial functions, including creating purchase orders (POs), processing supplier invoices, coordinating expense reimbursements, and assisting with tracking departmental budget activity
  • Ensures compliance with University procurement, financial, and recordkeeping policies
  • Supports project-related financial tracking and reconciliations as needed across both Total Rewards and HR Operations/Compensation
  • Oversees general office operations for the unit, including facilities coordination, maintenance requests, IT and AV support needs, and office supply procurement
  • Serves as the primary liaison with Facilities, IT, and Procurement to ensure that the department’s operational needs are met
  • Maintains office equipment, coordinates workspace needs, and assists with planning for space utilization
  • Maintains and updates designated departmental documents, forms, and reference materials, including certain benefits-related materials in partnership with the Benefits team
  • Ensures proper organization, retention, and confidentiality of departmental records in alignment with University policy
  • Prepares or assists with materials needed for audits, policy reviews, and compliance activities across both functional areas
  • Supports special projects, process improvements, and operational initiatives assigned by the Senior Directors
  • Represents the department on administrative workgroups or committees as directed

Requirements:

  • Bachelor's degree and 1 year of experience in a business operation or administrative role required
  • or equivalent combination of education and experience
  • Adept at learning new technologies to perform data entry, manage calendars, and creating reports required
  • Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) required
  • Strong time-management and organizational skills required
  • Excellent written and verbal communication skills required

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
University of Rochester - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31696 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Administrative Operations Specialist, Total Rewards & HR Operations

Employee Journeys Specialist

We are seeking a detail-oriented, collaborative, and creative Employee Journeys ...
Location
Location
United States
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in HR, Business Administration, or related field (or equivalent experience)
  • 3+ years of experience in HR operations, Total Rewards, benefits, mobility/immigration, or employee lifecycle process optimization
  • experience with leaves, life events, or relocation/immigration strongly preferred
  • Demonstrated experience partnering with policy owners/COEs to operationalize complex policies into clear processes, communications, and tools (influence without direct ownership)
  • Strong expertise in process mapping, documentation, and change management, including cross-functional stakeholder alignment
  • Familiarity with HR systems (e.g., Workday, ServiceNow) and compliance considerations related to leaves, benefits, and/or mobility/immigration
  • Experience working in or with global HR organizations, including tailoring processes to regional legal requirements and cultural/contextual differences
  • Exceptional communication and stakeholder engagement skills, with the ability to explain complex policy/process topics in simple, persona-appropriate language
  • Experience building or operating within a COE and/or HR service delivery model preferred
  • Proven ability to influence and drive change across multiple stakeholders and functions, balancing policy integrity, operational feasibility, and employee experience
Job Responsibility
Job Responsibility
  • Partner with Total Rewards COE and Global Mobility/Immigration to translate leave, life event, relocation, and immigration policies into clear, usable journeys, workflows, and decision points across systems (e.g., Employee Journeys platform, Workday, ServiceNow)
  • Co-design processes rather than own them end-to-end: clarify roles, handoffs, and SLAs between policy owners (Total Rewards/Global Mobility), HRBPs, People Services, People Operations, Payroll, Legal, and local site teams
  • Map and document current-state journeys for key scenarios (e.g., LOA, parental leave, disability, marriage, birth/adoption, dependent changes, relocation, visa changes), identifying pain points, failure modes, and policy/process misalignment
  • Define and maintain future-state standard work for leaves/life events and mobility journeys, including triggers, tasks, communications, and escalations, ensuring they reflect policy, legal, and compliance requirements while minimizing friction
  • Design persona-based experiences that reflect the needs of employees, people leaders, HRBPs, COE partners, PSC/People Services, and other stakeholders
  • ensure language, sequencing, and channels are tailored to each persona
  • Build global alignment with local nuance by partnering with non-US SMEs and regional HR/Legal leads (e.g., GMSA, Mexico, Europe, GMIO) to localize journeys, content, and handoffs while preserving a common global framework
  • Collaborate with Knowledge Management and Governance teams to ensure content, job aids, and knowledge articles (e.g., AskGM, ServiceNow knowledge, leader toolkits) are accurate, findable, and aligned to the journeys
  • Contribute to and/or chair governance forums related to leaves, life events, and mobility, supporting change approval for process/technology updates that impact the employee and leader experience
  • Partner with FE Strategy & Portfolio and Communications to plan and execute change management and communications for journey-related changes (process, systems, policies), ensuring HR, leaders, and operations are prepared to execute
  • Fulltime
Read More
Arrow Right

Total Rewards Specialist – Europe & UK

We are looking for a Total Rewards Specialist to join our Europe & Asia HR team,...
Location
Location
United Kingdom , South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong attention to detail and a high level of comfort working with confidential data
  • Ability to build effective working relationships with HR Business Partners, Payroll, Finance and external providers across multiple countries
  • Strong understanding of benefits operations, renewals, vendors and employee support
  • Confidence in handling employee queries with professionalism and clarity
  • Good time management and prioritization skills, comfortable taking ownership of routine activities and priorities and navigating workload peaks
  • Comfortable with administrative work and data, without getting bored by routine tasks whit improvement-focused mindset — you like understanding why things are done and how they can be improved
  • Good Excel skills (power queries), knowledge of PowerBI (nice to have), and an interest in further developing reporting and analytical capability
  • Comfortable working with AI tools and motivated to learn how they can be used responsibly to enhance analysis, reporting, and administrative processes
  • Clear, practical communicator who works well with multiple stakeholders and can navigate cultural differences
  • A collaborative mindset, with an interest in improving processes and learning across the wider reward agenda
Job Responsibility
Job Responsibility
  • Own day-to-day administration of benefits and pension plans for the UK and other E&A countries, ensuring accuracy, timeliness, and compliance
  • Act as a point of contact for employees, HR colleagues, and external providers on benefit matters
  • Coordinate with brokers, insurers and vendors to support renewals, scheme changes and ongoing plan management, ensuring accuracy and timeliness
  • Perform benefits cost analysis and own the preparation of renewal reporting, ensuring data is accurate, well-structured, and ready to support decision-making
  • Partner with HR and Communications to promote wellbeing initiatives and maintain effective, up-to-date communications and intranet content
  • Contribute to ad-hoc Total Rewards projects and continuous improvement initiatives across the E&A region
  • Actively identify opportunities to improve process efficiency, data quality and employee experience, including use of systems and automation
  • Provide administrative support for broader Total Rewards initiatives, such as pay transparency readiness and documentation
  • Assist with data preparation, validation and analysis related to compensation cycles
  • Handle sensitive employee information with discretion, integrity, and strong attention to detail
What we offer
What we offer
  • hybrid working policy
  • employee wellbeing hub
  • competitive recognition program called 'You Matter'
  • Single Private Medical Insurance cover with no restrictions on existing conditions
  • Dental insurance and an online GP service
  • 25 days annual leave, plus UK bank holidays (annual leave increases with years of service)
  • Pension scheme with 5% of salary employer contribution
  • Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick
  • Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay
  • Fulltime
Read More
Arrow Right

Total Rewards Specialist

We are looking for a Total Rewards Specialist to join our Europe & Asia HR team,...
Location
Location
United Kingdom , City of London, London
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong attention to detail and a high level of comfort working with confidential data
  • Ability to build effective working relationships with HR Business Partners, Payroll, Finance and external providers across multiple countries
  • Strong understanding of benefits operations, renewals, vendors and employee support
  • Confidence in handling employee queries with professionalism and clarity
  • Good time management and prioritization skills, comfortable taking ownership of routine activities and priorities and navigating workload peaks
  • Comfortable with administrative work and data, without getting bored by routine tasks whit improvement-focused mindset — you like understanding why things are done and how they can be improved
  • Good Excel skills (power queries), knowledge of PowerBI (nice to have), and an interest in further developing reporting and analytical capability
  • Comfortable working with AI tools and motivated to learn how they can be used responsibly to enhance analysis, reporting, and administrative processes
  • Clear, practical communicator who works well with multiple stakeholders and can navigate cultural differences
  • A collaborative mindset, with an interest in improving processes and learning across the wider reward agenda
Job Responsibility
Job Responsibility
  • Own day-to-day administration of benefits and pension plans for the UK and other E&A countries, ensuring accuracy, timeliness, and compliance
  • Act as a point of contact for employees, HR colleagues, and external providers on benefit matters
  • Coordinate with brokers, insurers and vendors to support renewals, scheme changes and ongoing plan management, ensuring accuracy and timeliness
  • Perform benefits cost analysis and own the preparation of renewal reporting, ensuring data is accurate, well-structured, and ready to support decision-making
  • Partner with HR and Communications to promote wellbeing initiatives and maintain effective, up-to-date communications and intranet content
  • Contribute to ad-hoc Total Rewards projects and continuous improvement initiatives across the E&A region
  • Actively identify opportunities to improve process efficiency, data quality and employee experience, including use of systems and automation
  • Provide administrative support for broader Total Rewards initiatives, such as pay transparency readiness and documentation
  • Assist with data preparation, validation and analysis related to compensation cycles
  • Handle sensitive employee information with discretion, integrity, and strong attention to detail
What we offer
What we offer
  • Single Private Medical Insurance cover with no restrictions on existing conditions
  • Dental insurance and an online GP service
  • 25 days annual leave, plus UK bank holidays (annual leave increases with years of service)
  • Pension scheme with 5% of salary employer contribution
  • Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick
  • Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay
  • Employee wellbeing hub
  • Recognition program 'You Matter'
Read More
Arrow Right

Total Rewards Manager

The Total Rewards Manager oversees and coordinates total rewards activities for ...
Location
Location
Netherlands , Veghel
Salary
Salary:
Not provided
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Higher professional education (HBO+) or university-level working and thinking capacity
  • Background in HRM, Business Administration, Economics, or Employment Law
  • Extensive experience (5–10 years) in Compensation & Benefits or as an HR specialist with a strong focus on employment conditions
  • Advanced analytical, conceptual, and problem-solving skills
  • Persuasive ability to understand complex issues and translate them into clear, well-supported advice
  • Highly skilled with numbers and proficient in Excel and data-driven analyses
  • Excellent knowledge of employment law, collective labor agreements (CAO), and relevant regulations
  • Combines vision, independence, and organizational sensitivity with a hands-on mentality
Job Responsibility
Job Responsibility
  • Collaborates with stakeholders to support compensation and benefits programs at national level according to global policies
  • Conducts analyses and reports to assist managers in making compensation decisions based on the organization's reward strategy
  • Develops relationships with HR Business Partners and business clients, providing guidance on global compensation and benefits data and decisions
  • Coordinates benefits renewals, vendor interactions, and works with the regional Total Rewards Manager to implement the International Benefits Strategy
  • Monitors the local market, participates in surveys, examines data, and reports trends in compensation and benefits
  • Prepares budget impact calculations, local expense alignment reporting, and provides operational reports to stakeholder groups
  • Ensures compliance with compensation and benefits standards with company policies, regulations, and legislation
  • Ensure consistent translation of collective labor agreements (CAO), legislation, and regulations into internal policy frameworks, processes, and communication
  • Coordinates the communication of compensation and benefits information to employees and other HR groups
  • Manage merit review processes, pay adjustments, and bonus plans to comply with company guidelines
  • Fulltime
Read More
Arrow Right

Health & Welfare Benefits Specialist

We are seeking a detail-oriented, data-driven Health & Welfare Benefits Speciali...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
bswhealth.com Logo
Baylor Scott & White Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Human Resources, Business, Finance, or a related field
  • 2–4 years of progressive experience in employee benefits, HR operations, or Total Rewards
  • Strong understanding of health and welfare benefit plans and related regulatory requirements
  • Advanced Excel skills and experience working with HRIS and benefits administration systems
  • Strong analytical and problem-solving skills with a high degree of accuracy and attention to detail
  • Excellent communication, organizational, and collaboration skills
  • A proactive mindset with a commitment to improving processes, controls, and the employee experience
Job Responsibility
Job Responsibility
  • Support day-to-day administration of medical, dental, vision, life, supplemental, and wellness programs
  • Contribute to annual open enrollment, plan renewals, and employee communications to deliver a seamless and consistent experience
  • Analyze benefits data and develop dashboards and reports for HR, Finance, and leadership
  • Track vendor performance, service metrics, and contractual obligations to drive accountability and improved outcomes
  • Ensure ongoing compliance with ERISA, HIPAA, ACA, COBRA, and applicable federal and state regulations
  • Assist with audits, regulatory filings, and updates to plan documents, SPDs, plan amendments, and summary materials
  • Maintain and enhance internal processes, standard operating procedures, and benefits documentation
  • Identify opportunities to streamline workflows, strengthen data accuracy, and improve overall employee satisfaction
  • Respond to employee benefit inquiries with professionalism, empathy, and a solutions-focused approach
  • Partner closely with HRIS, Payroll, and external vendors to ensure clean data, accurate integrations, and operational excellence
What we offer
What we offer
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
  • Fulltime
Read More
Arrow Right

Benefits Specialist

We are looking for an experienced Benefits Specialist to join our team in San Le...
Location
Location
United States , San Leandro
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in benefits coordination or a related HR role
  • Strong knowledge of employee benefits programs, including leave administration and 401(k) plans
  • Proficiency in data management and reporting using HR systems
  • Excellent communication skills, both verbal and written, with a focus on providing clear and thorough responses
  • Ability to manage multiple tasks and deadlines effectively in a fast-paced environment
  • Strong attention to detail and organizational skills
Job Responsibility
Job Responsibility
  • Address daily employee inquiries related to benefits, providing accurate information and ensuring timely resolution
  • Perform data entry tasks, including updating employee records, processing benefit changes, and generating reports such as 401(k) enrollment summaries
  • Manage administrative functions, such as maintaining leave of absence spreadsheets, reconciling healthcare invoices, and supporting accurate billing processes
  • Oversee leave of absence cases with up to 20 active files, ensuring deadlines are met, documentation is complete, and communication is clear
  • Administer benefits programs, including handling invoicing, mail management, and providing support for 401(k) plan processes
  • Act as a primary resource for employee-facing benefits questions, directing inquiries to appropriate team members or external partners
  • Collaborate closely with internal teams, such as the Benefits Coordinator, Total Rewards Manager, and external brokers, to ensure seamless operations
  • Provide operational support by maintaining organized workflows, prioritizing communication, and adapting to changing needs
  • Ensure compliance with company policies and procedures in all benefits-related activities
  • Deliver high-quality administrative services aligned with the organization’s culture of flexibility and professionalism
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Payroll Manager

A client of ours is in the Plymouth Meeting, PA area is looking for a Payroll Ma...
Location
Location
United States , Plymouth Meeting, PA
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required
  • CPP (Certified Payroll Professional) or FPC certification preferred but not required
  • 7+ years of progressive payroll experience, including 3+ years in a leadership/manager-level role
  • Proven experience managing payroll for 10,000 or more employees
  • Workday Payroll is required (no exceptions)
  • Strong understanding of multi-state payroll regulations, taxation, and wage & hour laws
  • Experience with reconciliations (GL, tax, benefits) and audit preparation
  • High level of accuracy, attention to detail, and problem-solving ability
  • Ability to operate in a fast-paced environment with competing priorities
Job Responsibility
Job Responsibility
  • Manage full-cycle payroll processing for a high-volume, multi-state employee population (10,000+)
  • Review and validate complex earnings, deductions, garnishments, bonuses, and special pay calculations
  • Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and audit requirements
  • Conduct pre- and post-payroll audits to ensure accuracy and identify discrepancies
  • Lead and mentor payroll team members, ensuring clarity of responsibilities and consistent execution
  • Implement process enhancements to streamline operations and strengthen internal controls
  • Develop and maintain payroll procedures, documentation, and SOPs
  • Serve as the in-house Workday payroll specialist—configuring workflows, running audit reports, reviewing integrations, and optimizing processes
  • Partner with HRIS to resolve system issues and enhance payroll functionality
  • Oversee data imports, mass updates, and system-driven calculations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Payroll Manager

A client of ours is in the Plymouth Meeting, PA area is looking for a Payroll Ma...
Location
Location
United States , Plymouth Meeting, PA; Conshohocken, PA
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required
  • CPP (Certified Payroll Professional) or FPC certification preferred but not required
  • 7+ years of progressive payroll experience, including 3+ years in a leadership/manager-level role
  • Proven experience managing payroll for 10,000 or more employees
  • Workday Payroll is required (no exceptions)
  • Strong understanding of multi-state payroll regulations, taxation, and wage & hour laws
  • Experience with reconciliations (GL, tax, benefits) and audit preparation
  • High level of accuracy, attention to detail, and problem-solving ability
  • Ability to operate in a fast-paced environment with competing priorities
  • Experience guiding teams through scaling, process redesign, or payroll system transitions is preferred
Job Responsibility
Job Responsibility
  • Manage full-cycle payroll processing for a high-volume, multi-state employee population (10,000+)
  • Review and validate complex earnings, deductions, garnishments, bonuses, and special pay calculations
  • Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and audit requirements
  • Conduct pre- and post-payroll audits to ensure accuracy and identify discrepancies
  • Lead and mentor payroll team members, ensuring clarity of responsibilities and consistent execution
  • Implement process enhancements to streamline operations and strengthen internal controls
  • Develop and maintain payroll procedures, documentation, and SOPs
  • Serve as the in-house Workday payroll specialist—configuring workflows, running audit reports, reviewing integrations, and optimizing processes
  • Partner with HRIS to resolve system issues and enhance payroll functionality
  • Oversee data imports, mass updates, and system-driven calculations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right