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Join Our Client's Operational Delivery Team as an Administrative Officer - Newcastle or Exeter Are you organised, customer-focused, and eager to develop your skills in a busy public service environment? Our client, a reputable organisation committed to delivering essential services to the public, is hiring for a friendly and dedicated Administrative Officer to join their Personal Insolvency Team. This is a fantastic opportunity to gain valuable experience in administrative support and customer service within a dynamic team.
Job Responsibility:
Supporting the processing of applications for debt relief and claims from the public
Responding to a wide range of customer enquiries via phone and email
Inputting and updating information accurately on office databases and case management systems
Collaborating with colleagues to ensure smooth operational delivery
Providing excellent customer service to members of the public and debt advice organisations
Requirements:
Strong organisational skills with the ability to prioritise tasks effectively
Excellent written and verbal communication skills, with clarity and accuracy
Ability to work well as part of a team, demonstrating flexibility and support for colleagues
Proficiency in MS Office applications, including Outlook, Word, and Excel
A proactive attitude and a commitment to delivering high-quality service