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Administrative Officer

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Brook-St Hiredonline

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Location:
United Kingdom , Southampton

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

14.47 GBP / Hour
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Job Description:

Brook Street are recruiting for multiple Administrative Officers to join our Southampton based client on a temporary basis. The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers. This is a multifunctional role and as an Administrative Officer you will support the Valuation Office Agency to improve its Data by researching domestic property information, investigating and updating domestic property records, including any impact on the property's Council Tax band.

Job Responsibility:

  • Investigate and update residential property data in line with agreed operating procedures in a timely and efficient manner
  • Make and evidence decisions that affect a property's Council Tax band
  • Know when to escalate or seek support from the operational management team
  • Be flexible to undertake additional responsibilities to support the team to deliver priorities if required
  • Be able to undertake repetitive work, such as data input and investigation, whilst ensuring information is recorded accurately
  • Good all-round communication skills - written and verbal
  • All issues and queries should be resolved where possible following department guidelines in a professional, tactful manner

Requirements:

  • Flexible and dedicated
  • Good at communicating with different people and listening
  • Computer literate and possess good keyboard skills
  • Competent and confident using Microsoft Word, Excel and Outlook, including Teams
  • Willing to learn
What we offer:
  • Holiday Accrual/Pay
  • Pension Scheme
  • Access to a whole host of learning and development opportunities
  • Hybrid working pattern (subject to business need)
  • Work environment which is accommodating and accessible to all and which values diversity and inclusion
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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