Administrative Officer

• Deliver general administrative support, including managing correspondence, maintaining records, data entry, and preparing documents
• Provide excellent customer service with clear and professional communication
• Support colleagues and managers by coordinating meetings, taking minutes, and assisting with scheduling and generic email inbox queries
• Handle enquiries from internal teams and the public with confidence, clarity, and problem‑solving initiative
• Ensure compliance with internal policies, data protection guidelines, and public sector standards
• Contribute to improving administrative processes and supporting wider team objectives

• Organised and detail‑focused, able to prioritise workload effectively
• A strong communicator, both written and verbal
• A proactive problem‑solver, comfortable taking initiative when challenges arise
• Professional and reliable, with a strong understanding of confidentiality
• Confident working with IT systems, including Microsoft Office applications
• Experienced in customer‑facing or public sector environments (desirable but not essential)
• Basic DBS Check Required

Experienced in customer‑facing or public sector environments

• Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
• Guaranteed interview for candidates with a disability who meet essential criteria