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Join Her Majesty's Courts and Tribunals Service (HMCTS) as an Administrative Officer and play a key role in supporting the smooth running of the justice system. This is a temporary position until March 2026 based at DurhamCourt, offering hands-on experience in a fast-paced, public sector environment.
Job Responsibility:
Preparing paperwork and case bundles for court hearings, meetings, and tribunals
Drafting and processing court documents, orders, and standard correspondence
Handling customer enquiries by phone, email, and in person
Inputting data, maintaining records, and managing files using HMCTS systems
Supporting courtroom operations - including clerking, listing, and rota management
Monitoring case progress, verifying information, and updating databases
Booking rooms, preparing meeting materials, and assisting with internal training sessions
Participating in daily team meetings and contributing to problem-solving activities
Working flexibly across functions and supporting with additional roles as needed (e.g. Jury Bailiff Officer, Health & Safety rep)
Requirements:
Previous administrative experience and strong organisational skills
Ability to manage multiple priorities with accuracy and attention to detail
Excellent customer service and clear, professional communication
Confidence using computer systems and databases
Ability to work independently and as part of a collaborative team
5 GCSEs (A*-C or equivalent), including English and Maths
OR NVQ Level II in Business Administration
OR relevant administrative experience
What we offer:
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria