Administrative Officer

Brook Street in partnership with the Home Office has a fantastic opportunity to join the Customer Services Group within the Home Office working as part of the Visas, Status, and Information Services command as an Administrative Officer. The Administrative Officer role is flexible and can include work in a variety of different business areas. Roles include, but are not limited to: Casework - including assessing documentation provided by customers and making robust and well-judged decision on visa applications; Workflow - including data entry activities and providing administrative support at various stages of the customer journey to ensure deliver of an efficient service; Correspondence - including reviewing incoming/outgoing customer correspondence comprising of emails/post and ensure that it is handled in accordance with the provided guidance.