Administrative Officer

Her Majesty's Courts and Tribunals Service (HMCTS) is seeking an Administrative Officer to provide essential administrative and operational support within the courts and tribunals system. Strong administration and excellent customer service are central to the effective running of HMCTS, and this role plays a vital part in delivering high-quality public service. HMCTS embraces Lean principles and continuous improvement, encouraging staff to use initiative within established systems and processes to improve service delivery. Administrative Officers work as part of a team to progress cases through the court or tribunal system and to support a range of court functions. The role involves using standard operating procedures (SOPs), problem-solving techniques, and established guidelines, with support from team leaders for more complex issues. The role may involve regular contact with court and tribunal users, including members of the judiciary and legal professionals. While based at a specific office, there may be occasional requirements to work at other local HMCTS offices.