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Administrative officer

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Brook-St Hiredonline

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Location:
United Kingdom , Weymouth

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

13.90 GBP / Hour
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Job Description:

We are seeking Administrative Support Officers to join a service-wide team at HM Land Registry. This role involves providing clerical and administrative support across a range of operational duties, helping manage the backlog of cases and ensuring work is directed to the appropriate areas of the business. You will play a key role in maintaining service efficiency.

Job Responsibility:

  • Control the distribution and allocation of applications
  • Investigate current reports and refer as appropriate
  • Liaise with operational teams on escalation of applications
  • Maintain application lists
  • Handle correspondence via phone or email with customers when required
  • Maintain accurate records of actions taken using Points Arising Screen (PAS) and any issued correspondence
  • Identify recurring processing issues or gaps in documentation to support continuous improvement
  • Perform additional administrative tasks as required
  • Support the Steering Team and participate in embedding changes to deliver service improvements
  • Stay connected to Service Line initiatives and maintain relevant standard operating procedures

Requirements:

  • Strong attention to detail and accuracy
  • Ability to follow written procedures effectively
  • Experience working as part of a team to achieve common goals
  • Excellent organisational and time management skills
  • Effective verbal and written communication skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Previous experience in administration and/or customer service in an office-based environment
  • Flexibility to accommodate occasional changes in working hours to meet operational demands
What we offer:
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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