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Administrative officer

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Brook-St Hiredonline

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Location:
United Kingdom , Solihull

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

13.85 GBP / Hour
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Job Description:

Home Office - Meet & Greet. Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as a Admin Officer. Working Days/Hours: Monday to Friday, 37hr pr/w. Shifts on a rota basis either: 8am-4pm or 9:30am-5:30pm. Location: 4 Sandford House, 41 Homer Road, Solihull, B91 3QJ. OFFICE BASED.

Job Responsibility:

  • Managing the in and out flow of asylum customers attending their substantive interviews (between 08:00am - 17:30pm, Monday to Friday)
  • Making well informed decisions for our customers
  • Liaising with Home Office security to build rapport and maintain close working relationships
  • Conducting Home Office systems checks prior to each interview in line with performance and quality expectations
  • Ensuring customers are supported correctly and any security concerns raised appropriately

Requirements:

  • Must hold a valid passport
  • Must have lived in the UK for longer than 3 years
  • Periods of 6 months or longer spent outside of the UK in the last 3 years are not accepted
  • Security clearance (CTC + DBS) will be processed if successful
  • No annual leave during training period (4-6 weeks)
  • Demonstrate sound interpersonal communication skills
  • Thrive working as part of a team
  • Communicate effectively with diverse service users, considering language barriers and vulnerabilities
  • Collaborate with teams, peers and senior management
  • Compliance with Civil Service and Home Office values
What we offer:
  • Opportunity to be deployed to other sites across the UK (travel/expenses/subsistence provided)
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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