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Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Administrative Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.
Job Responsibility:
Field calls from the public seeking assistance issuing or responding to their claim
Keeping regular contact with court staff at processing sites throughout the country
Deliver customer query resolution across various customer contact channels
Contacting customers to arrange dates for appointments
Phone and admin work
Updating in-house systems
Sending out letters, applications, and orders
Requirements:
Have a positive approach and a can-do attitude
Be open to change and not be afraid to take on challenges
Have flexibility and the ability to adapt across teams and processes
Demonstrate flexibility in thinking and be able to adapt to new situations, including those outside your area
Work in a fast-paced, challenging environment with the customer at the heart of everything we do
Follow set procedures and exercise some independent judgement in carrying out instructions under general supervision
Prepare routine correspondence
Act as an administrative liaison with internal or external sources