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Administrative officer

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Brook-St Hiredonline

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Location:
United Kingdom , Royal Leamington Spa

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

12.36 - 13.25 GBP / Hour
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Job Description:

Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Job Responsibility:

  • Prepare files and papers for courts, tribunals, hearings, and meetings
  • Produce court/tribunal documents
  • carry out photocopying, filing, post handling
  • Update records and data on internal systems
  • Organise meeting rooms, training sessions, agendas, and supporting materials
  • Produce standard letters, notes, minutes, reports, and submissions
  • Assist court users
  • support listing, rota management, and case progression
  • Contact parties, schedule hearings, serve documents, execute warrants
  • Collect and process fines/fees (including chip and pin payments)
  • Handle enquiries in person, by phone, and in writing
  • Take part in Team Information Board (TIB) meetings and small improvement projects
  • Undertake occasional specialist duties (e.g., Jury Bailiff, H&S support)
  • Process court orders, claims, fines, fees, and legal aid documents
  • Accurately record court results and meet accuracy/throughput targets
  • Check documents, accounts, claims, returns, and statistics for accuracy and compliance
  • Validate the work of colleagues when required
  • Collect information for reports, warrants, statements, returns, and bundles
  • Interpret and adjust information to complete tasks
  • Prepare information for daily TIB meetings
  • Produce basic statistical reports and reconcile financial information
  • Prepare invoices, assess values, update records, and manage small budgets
  • Support jury management by calculating required juror numbers
  • Communicate with the public, judiciary, magistracy, legal professionals, and agencies
  • Provide accurate advice on forms and procedures and deliver excellent customer service
  • Undertake any reasonable tasks aligned with the grade
  • work flexibly across local HMCTS offices when needed

Requirements:

  • Strong customer service and communication skills
  • Good administrative and organisational abilities
  • Accurate data entry and attention to detail
  • Competent IT skills (e.g., MS Office, internal case systems)
  • Teamworking and problem-solving (using Lean processes)
  • Ability to handle confidential information appropriately
  • Basic numeracy for financial and statistical tasks
  • 5 GCSEs A-C (or equivalent), NVQ Level 2 in Business Administration, or relevant administrative experience
  • Basic DBS clearance
What we offer:
  • Training provided
  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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