Job Description
Administrative Officer Location: Swindon Courts Contract Type: Temporary (initial contract until the end of December 2026) Working Pattern: Full-time Pay rate: £12.86 per hour raising to £13.25 after 12 weeks About the Role As an Administrative Officer, you'll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike. Key Responsibilities Administration Prepare papers and files for courts, tribunals, hearings, and meetings Produce court and tribunal documents Manage photocopying, filing, post handling, and data entry tasks Book and organise meeting rooms, training sessions, and other events Drafting Prepare standard letters, minutes, reports, and notes following set guidelines Operations Clerk civil and family courts and tribunal hearings Support court users, manage listings and rotas, and check case files Handle counter, telephone, and written enquiries Serve court documents, collect fines and fees (including chip & pin transactions) Contribute to team problem-solving, process improvement, and local projects Casework & Quality Control Process court orders, fines, and legal aid documentation Check and verify records, documents, and accounts for accuracy and compliance Assemble information for reports, warrants, and statistical analysis Financial & Statistical Tasks Perform basic financial calculations and prepare reports Reconcile accounts, prepare invoices, and manage small office expenditure Customer Service & Communication Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives Give advice on court forms and procedures, ensuring all interactions are helpful and accurate
