Administrative officer

• Preparing papers, files and materials for court hearings, meetings and tribunals
• Producing official court or tribunal documents
• General photocopying, filing, post handling and data entry
• Maintaining accurate records using in‑house systems
• Booking rooms and supporting training or group activities
• Preparing meeting agendas, notes, joining instructions and handouts
• Preparing standard letters, correspondence, minutes, notes and reports following established guidelines
• Clerking civil and family courts and hearings
• Assisting court users and supporting listing/rota management
• Contacting parties, scheduling hearings and serving court documents
• Handling face‑to‑face, written and telephone enquiries
• Supporting team problem‑solving and continuous improvement activities
• Processing court orders, claims, fines, fees and legal aid documentation
• Ensuring accurate court results and meeting throughput/accuracy targets
• Reviewing documents, accounts, claims and reports for compliance
• Quality‑checking your own work and occasionally the work of others
• Compiling information for reports, statements, accounts and statistical analysis
• Preparing bundles and interpreting source materials
• Basic statistical reporting and financial data handling
• Reconciling accounts and preparing invoices
• Managing juror numbers and ensuring efficient planning
• Working directly with the judiciary, magistrates, managers and court users
• Providing clear guidance on forms, processes and judicial decisions
• Delivering a helpful, polite and accurate service at all times
• Supporting wider team needs and undertaking reasonable tasks in line with the role

• 5 GCSEs (A-C)* or equivalent, or relevant administrative experience
• Strong IT skills and ability to use in‑house systems
• Excellent communication and customer service abilities
• Ability to follow processes accurately and work to tight deadlines
• A team player with good organisational and problem‑solving skills

Paid Holidays and Pension