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Administrative Officer

United Kingdom, Stoke-on-Trent 12.71 - 13.25 GBP / Hour · Job Posted April 12, 2026
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Job Description

Administrative Officer - Public Sector (Covering Stoke Family Court, North Staffordshire Justice Centre and Stafford Family Court where required). This is a fantastic opportunity to play an important role in supporting the smooth running of court operations.

Job Responsibility

  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court/tribunal documents, general photocopying and filing. Post opening and dispatch
  • Creating and updating records on in-house computer system and data input
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc
  • Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
  • Assisting court users, supporting listing and rota management, checking files
  • Handling counter (face to face), written and telephone enquiries
  • Processing casework, including standard documentation and information, court orders, claims, fines and fees, legal aid
  • Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service

Requirements

  • Basic DBS check
  • Three years of employment references
  • Excellent verbal and interpersonal communication skills
  • Confident and professional demeanour
  • Strong organisational and multitasking abilities
  • Proficiency in Microsoft Office
  • Flexible, reliable, and proactive approach to work

What we offer

  • Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
  • Guaranteed interview for candidates with a disability who meet essential criteria
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