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Administrative Officer - Public Sector (Covering Stoke Family Court, North Staffordshire Justice Centre and Stafford Family Court where required). This is a fantastic opportunity to play an important role in supporting the smooth running of court operations.
Job Responsibility:
Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents, general photocopying and filing. Post opening and dispatch
Creating and updating records on in-house computer system and data input
Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc
Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files
Handling counter (face to face), written and telephone enquiries
Processing casework, including standard documentation and information, court orders, claims, fines and fees, legal aid
Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service
Requirements:
Basic DBS check
Three years of employment references
Excellent verbal and interpersonal communication skills
Confident and professional demeanour
Strong organisational and multitasking abilities
Proficiency in Microsoft Office
Flexible, reliable, and proactive approach to work
What we offer:
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria