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Administrative Officer

United Kingdom, Gateshead 12.86 GBP / Hour · Job Posted April 23, 2026
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Job Description

Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management.

Job Responsibility

  • Preparing papers, files, and court documents for hearings and meetings
  • Managing records on in-house systems and inputting data accurately
  • Assisting with clerking civil and family courts, tribunals, and hearings
  • Supporting court users by scheduling, serving documents, and executing warrants
  • Handling face-to-face, written, and telephone enquiries with professionalism
  • Contributing to team meetings, problem-solving, and small projects
  • Processing casework such as court orders, claims, fines, and legal aid documentation
  • Checking and verifying documents, records, and accounts for accuracy and compliance
  • Collecting and assembling information for reports, statistical analysis, and court returns
  • Communicating effectively with judiciary, court staff, external agencies, and the public

Requirements

  • Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience
  • Strong computer skills
  • Excellent customer service skills
  • Ability to work as part of a team
  • Good organisational skills
  • Clear communication skills

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