Administrative officer - call handler Job at Brook-St Hiredonline (Loughborough)

Port Operations Agent

Join our global TUI Musement team within our specialist business brand Intercrui...

Location

Spain , Palma

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Preferred previous experience as a Port Agent
Good academic background
Maritime studies are desirable
Knowledge in ship industry finance / invoicing departments will be a plus
Excellent communication skills in English and Spanish language, both written and oral
Problem solving and analytical skills
Good office administration and organizational skills with a keen eye for attention to detail
Knowledge of Microsoft Office programs
Orientation to results and customer obsessed
Residence in Mallorca

Job Responsibility

Oversee agency vessel operations for the port call
Attending to all the operations and administrative duties
Arranging pilots, line handlers and stevedores
Coordinating ship clearance with government officials
Making transportation arrangements for crew onboard
Managing delivery of provisioning for the cruise ship
Remotely support Intercruises’ port operation teams with monitoring and responding to email requests
Performing accounting and billing reconciliations tasks
Keep control of documentation and backup for each attended call
Work in close collaboration with suppliers to reach agreements to ensure we deliver safe, healthy, and sustainable service

What we offer

Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons

Fulltime

Junior Claims Handler

At Lawes Group, we are currently working with an established insurance business ...

Location

United Kingdom , Norwich

Salary:

Not provided

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

No prior claims experience required
Experience in customer service, admin, or office-based roles would be advantageous
School/college leavers and graduates are encouraged to apply
Strong communication skills and a professional telephone manner
Good attention to detail and willingness to learn
Positive attitude and ability to work as part of a team
Good IT skills, including Microsoft Word and Excel
Organised with the ability to manage multiple tasks

Job Responsibility

Assist with the handling of Personal Lines claims from first notification through to settlement
Communicate with policyholders, insurers, loss adjusters, and third-party suppliers
Gather and accurately input claims information and documentation
Provide regular updates to customers and manage expectations throughout the claims process
Escalate complex queries to senior team members where appropriate
Ensure all claims are handled in line with company procedures and FCA requirements
Handling inbound and outbound calls and emails from customers
Updating claims systems and maintaining accurate records
Managing Motor, Household, and Travel claims
Requesting information and documents from customers and third parties

Fulltime

Impofu Site Administrator

Responsible for a variety of administrative & clerical tasks and be the main con...

Location

South Africa , Eastern Cape

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Grade 12 certificate
Attention to detail and problem solving skills
Excellent written and verbal communication skills in English
Strong organizational skills with the ability to multi-task
Proficiency in MS Office (MS Word, Excel and PowerPoint)
Computer literate
Working knowledge of office equipment
Customer focused
Willing to travel when required
Valid drivers licence

Job Responsibility

Attend to calls on site and ensure they are transferred to the right individuals, or take an appropriate message
Filing of DTSI’s and permits
Updating and control of timesheets
Toolbox talk record keeping
Maintain and file vehicle inspection reports
Maintain and file PPE inspection reports
Maintain and file all subcontractor HSE documents
Maintain records of all site employees training and ensure early notification of expiry
Attend weekly service meeting, take minutes and distribute them
Check and submit site expenses for authorisation

Fulltime

Senior Helicopter Operations Coordinator

Location

Qatar , Doha

Salary:

Not provided

Lobellia

Expiration Date

Until further notice

Requirements

College or equivalent
Minimum 6 years’ experience in programming of supply vessels or helicopters or similar operation within the oil and gas industry
Fluent (level 6) in English both Verbal and Written
Strong demonstrated understanding of safety risk associated with personnel and cargo movement
Team player showing individual initiative, responsibility and integrity
Proficient MS Office
Strong administrative skills
Strong analytical skills

Job Responsibility

Plans and schedules helicopters and supply vessels in support of all offshore operations, including JV Companies, by assessing, calculating and assigning loads, capacity, operational priorities, and route economy
Liaises and co-ordinates the timely delivery of materials and cargo between users and contractors to meet ship and aircraft loading schedules thereby ensuring viability of planned movements, and involving considerable external liaison with contract suppliers, haulers, material handlers, port security and user departments
Schedules and prioritizes deliveries of cement, drilling chemicals, diesel fuel, water, and all other bulk required by offshore locations in order to maintain production and drilling operations
Resolves conflicts in passenger and cargo bookings to offshore locations using computer based logistics systems such as overbooked flights and payload issues, liaising and coordinating new departure schedules between the booking personnel of each company and the heliport that will ultimately meet the requirements of each company, and to ensure that at no single time more than one logistics activity is operating at any offshore location (e.g. cargo offloading during helicopter landing)
Abstracts and collates information from offshore locations and ports on behalf of Qatar Armed Forces aircraft/vessels, including producing daily status reports for the military and organization of fuelling, landing, routing through rig protected zones and ports, and using that knowledge to conduct critical safety deconfliction for military assets with QP/JV’s own logistics assets, based upon an assessment of the operational information provided from the military against the scheduled movements of the day
Acts as ‘Super-User’ for the bespoke cloud-based logistics IT systems which are national systems critical to daily management of offshore platforms. Receives calls from users and fixes any technical issues encountered, or grants new access to the system upon confirming approval with the companies authorized signatory

Fulltime

Korosun II Site Administrator

Responsible for a variety of administrative & clerical tasks and be the main con...

Location

South Africa , Eastern Cape

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Grade 12 certificate
Attention to detail and problem solving skills
Excellent written and verbal communication skills in English
Strong organizational skills with the ability to multi-task
Proficiency in MS Office (MS Word, Excel and PowerPoint)
Computer literate
Working knowledge of office equipment
Customer focused
Willing to travel when required
Valid drivers licence

Job Responsibility

Attend to calls on site and ensure they are transferred to the right individuals, or take an appropriate message
Filing of DTSI’s and permits
Updating and control of timesheets
Toolbox talk record keeping
Maintain and file vehicle inspection reports
Maintain and file PPE inspection reports
Maintain and file all subcontractor HSE documents
Maintain records of all site employees training and ensure early notification of expiry
Attend weekly service meeting, take minutes and distribute them
Check and submit site expenses for authorisation

What we offer

Opportunity to make our world a little more sustainable

Fulltime

Scheduling Representative

The Scheduling Representative will be responsible for all Scheduling and Adminis...

Location

United States , New York

Salary:

64350.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation
Ability to make fast scheduling decisions as changes and adjustments occur
Exceptional organizational skills
Strong attention to detail
Ability to work collaboratively with others
build strong working relationships
Demonstrated ability to make independent decisions quickly
to reprioritize importance of issues and to resolve issues in order of importance
Ability to follow up and work independently

Job Responsibility

Plan and communicate the weekly shifts to cover all posts in the assigned region
Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.)
Use independent to determine optimal employee placement based on client needs
receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment
Maintain Scheduling database to ensure accurate information on the daily schedule is posted
Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action
Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors
Address daily call outs and locate replacements for the shifts
Coordinate daily schedule adjustments in a timely fashion
Clear all “exceptions” to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
401(k) plan, subject to eligibility requirements
Paid time off offered at an accrual rate of 4.923 hours bi-weekly
Eight paid holidays
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Fulltime

Experience Services Ambassador

Join our team as an Experience Services Ambassador and play a pivotal role in de...

Location

United States , Chicago

Salary:

48000.00 - 59000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
ServeSafe Food Handler Certification (must obtain within 60 days if not already certified)
1-3 years of experience in food service industry, hospitality, events, property management, or related field
Excellent verbal and written communication skills with ability to communicate professionally with all levels of staff and clients
Exceptional customer service skills with a passion for hospitality and creating memorable guest experiences
Strong organizational and time management abilities with proven track record of initiative, integrity, and good judgment
Ability to lift up to 25 pounds and stand for extended periods with general mobility throughout office facilities

Job Responsibility

Provide warm, professional welcome to all guests, operating main switchboard, answering calls, and maintaining accurate visitor records
Serve as primary point of contact for conference center clients, maintaining exceptional relationships and providing timely responses to all requests
Coordinate and set up catering and beverage services for meetings and events
Maintain meeting spaces in pristine, ready-to-use condition upholding JLL expectations and standards
Oversee employee amenity kitchens ensuring daily operations meet high standards, stocking pantry supplies, and ordering kitchen supplies
Handle administrative support for meetings, including preparing cost quotes and responding to inquiries
Collaborate with vendors, facilities staff, and service providers to ensure seamless execution with minimal disruption while supporting other departments

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Claims Handler

You are applying for a role with HFIS Limited – the group behind trusted brands ...

Location

United Kingdom , Borehamwood

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Experience of working in a claims environment
Excellent attention to detail
Ability to plan, organise and meet set deadlines
Passionate about delivering excellent customer service
Excellent communication skills
An effective team player
Ability to build effective working relationships
An excellent level of written and spoken English and Mathematical skills
Sound knowledge of Microsoft Office packages
Ability to learn new systems and processes as required

Job Responsibility

Accurately recording and analysing information in order to validate and proceed with the claim
Negotiating, settling and/or repudiating claims within delegated limits of authority and referring all claims above delegated authority to underwriters with recommendations
Acting in accordance with the agreed procedures and protocols under Delegated Authority Schemes
Processing and maintaining client/departmental emails
Maintaining diary systems by written and oral communications
Servicing calls where required, maintaining professional relationships with loss adjusters, insurers and other relevant legal and claims professionals
Answering, resolving and/or transferring inbound phone calls when required
Entering data onto client records and ensuring that they’re completed within service standards
Monitoring claims and keeping customers and other relevant parties informed of the progress of claims
Preparing written responses to enquiries

What we offer

23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
Access to discounted personal insurance
Financial support for studying towards professional qualifications plus study time
Wide variety of high-quality in-house and external training

Fulltime

Administrative officer - call handler

Brook-St Hiredonline

Location:
United Kingdom , Loughborough

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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Job Description:

Job Responsibility:

Requirements:

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