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Clerical Officer (AO) - Tribunal Support Location: Cardiff (Fully Onsite) Salary: £12.86 per hour, rising to £13.25 after 12 weeks Hours: 37 hours per week, Monday to Friday Contract: Temporary, 6 months with potential extension Start Date: ASAP Clearance Required: Basic DBS Role Overview We are recruiting for a Clerical Officer to support the day-to-day running of tribunal hearings. The role is primarily focused on hosting hearings, ensuring that proceedings run smoothly, and providing general administrative support.
Job Responsibility
Hosting tribunal hearings
Showing attendees into hearing rooms
Ensuring all required equipment is set up and functioning properly
Preparing papers and files for hearings, meetings, and tribunals
Clerking duties within tribunal settings
Managing the hearing environment and supporting judges and legal professionals
Updating and maintaining records on internal systems
Opening and dispatching post
Handling telephone enquiries
Communicating with internal and external stakeholders
General administrative support including scanning, filing, and photocopying
Requirements
Strong communication skills
Good working knowledge of Microsoft Office
Reliable and flexible approach to work
Willingness to learn and support a variety of tasks
Ability to work in a structured environment and follow processes