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The Administrative Manager provides operational, HR, financial, and faculty-support leadership for the large and complex Gerontology Section. This role oversees the administrative support team and personally performs advanced administrative functions requiring deep institutional knowledge, independent judgment, and exceptional organizational skill. The Administrative Manager serves as the section’s expert in Workday, Deem, Mountain Pass, Microsoft 365, and key compliance areas including credentialing, faculty affairs, travel/expense, CE/CME, and Uniform Guidance.
Job Responsibility:
Serve as the section’s expert in Mountain Pass
Prepare and submit all faculty appointment documentation
Draft letters, track approvals, and maintain documentation for faculty affairs
Coordinate with Faculty Affairs and departmental administration to ensure timely compliance
Oversee credentialing and recredentialing processes for faculty and advanced practice providers
Manage and track all faculty licenses
Maintain faculty transcripts and compliance files
Serve as the primary contact for compliance documentation requests
Complete faculty Time Study submissions
Maintain Huron access and ensure faculty reports meet institutional and federal standards
Track deadlines and communicate requirements to faculty and leadership
Act as the section’s subject matter expert for Continuing Education (CE) and Continuing Medical Education (CME)
Assist faculty with CE/CME registrations, reimbursements, documentation, and compliance
Manage Professional Development (PD) Fund tracking
Review all CE/CME and PD expenses for allowability
Apply 2 CFR 200 Uniform Guidance to administrative, travel, and operating-expense decisions
Identify allowability, allocability, and reasonableness issues in expenses and purchases
Support faculty and grants staff with Biosketch preparation and updates and Other Support documentation
Maintain familiarity with NIH and NIA requirements and preferred formats for compliance
Understand connections between travel, procurement, payroll, and grant compliance
Manage faculty travel through Deem (airfare, hotel, transportation)
Set up travel profiles, preferences, and delegations
Ensure proper integration between Deem and Workday expense
Assist with itineraries, receipts, and required supporting documentation
Supervise administrative support staff, delegate tasks, and maintain cross-training
Assist with hiring, onboarding, evaluations, coaching, and performance management
Support employee engagement, retention, and workforce development
Serve as the administrative escalation point for faculty and staff questions
Review timecards in Symplr, approve PTO requests, and monitor attendance
Manage day-to-day administrative operations for a large academic section
Oversee space planning, office setup, equipment needs, and facility-related ticketing
Coordinate meetings, events, faculty calendars, room reservations, and logistics
Oversee mail, phones, office supply management, purchasing, and vendor interactions
Serve as the liaison with Internal Medicine leadership, clinical operations, HR, IT, Facilities, Housekeeping, and Security
Requirements:
Bachelor’s degree in business, healthcare administration, or related field
5+ years of management experience
Advanced proficiency in Microsoft 365
Strong ERP experience (Workday preferred)
Experience supporting administrative, academic, or clinical operations
Strong communication, analytical, and organizational skills
Ability to manage sensitive information and maintain confidentiality
Nice to have:
Experience with Deem travel system
Working knowledge of Uniform Guidance
Familiarity with NIH and NIA requirements
Experience supporting faculty in an academic medical center
Experience coordinating CE/CME and professional development reimbursement workflows
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs