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We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through.
Job Responsibility
Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit
Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records
Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated
Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly
Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness
Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate
Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality
Assist with document handling and record management using content management tools and related administrative systems
Requirements
At least 2 years of experience in admissions, intake coordination, or a similar administrative support role is preferred
Demonstrated ability to manage several tasks at once in a high-volume, fast-moving environment
Strong customer service skills with a clear and approachable communication style
Solid organizational skills and attention to detail when processing forms, appointments, and records
Experience with insurance verification and admissions or legal documentation is highly valued
Comfort using data entry platforms, content management systems, and standard office technology
Ability to work onsite five days per week and maintain dependable attendance in a front desk setting