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Administrative Intake Representative

United States, Exeter · Job Posted June 09, 2026
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Job Description

We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through.

Job Responsibility

  • Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit
  • Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records
  • Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated
  • Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly
  • Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness
  • Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate
  • Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality
  • Assist with document handling and record management using content management tools and related administrative systems

Requirements

  • At least 2 years of experience in admissions, intake coordination, or a similar administrative support role is preferred
  • Demonstrated ability to manage several tasks at once in a high-volume, fast-moving environment
  • Strong customer service skills with a clear and approachable communication style
  • Solid organizational skills and attention to detail when processing forms, appointments, and records
  • Experience with insurance verification and admissions or legal documentation is highly valued
  • Comfort using data entry platforms, content management systems, and standard office technology
  • Ability to work onsite five days per week and maintain dependable attendance in a front desk setting

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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