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Administrative Coordinator in Winnipeg, MB. Are you a strong Administrator who enjoys working in fast paced environments? Do you perhaps come from the transportation industry or would be interested in learning more about it? Are you looking for a positive work environment with lots of opportunities for growth? If so, we want to hear from you. ... We are looking for an Administrative Coordinator to work for a National transportation company. In this role you will be responsible for daily communication with the drivers, customers and internal departments. You will also be responsible for data entry into their internal system and extracting various reports to ensure accurate invoicing. The ideal candidate will be a team player, have the ability to multitask, prioritize effectively and possess strong communication skills.
Job Responsibility:
Track and update system information on shipments for agent delivery
Audit rates to ensure billing is accurately invoiced
Release invoices from system within respected guidelines
Escalate invoicing issues when necessary
Extract various report and validate information for accuracy
Collaborate with internal departments, drivers and customers providing outstanding customer service
Assist drivers with preliminary paperwork information such a bill of lading, trip envelopes and border crossing procedures
Requirements:
1-2 years of experience in a customer service or administration position
Good English communication skills, both written and verbal
Computer skills – MS products and to ability to learn new software's with ease
Demonstrated customer relationship skills
Strong conflict resolution skills and to ability to work in fast paced environments
Nice to have:
Experience within the transport industry would be considered an asset