Administrative Coordinator Job at Service Stream (Melbourne)

Administrative Coordinator

Service Stream

Location:
Australia , Melbourne

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a 6 month project support as an Administrative Coordinator (Complex) for our large-scale NBN contract. Service Stream’s Telecommunications division is currently seeking an Administrative Coordinator to support our newly awarded NBN contract. This role will focus on the complex side of the project, which requires strong organisational and excellent communication skills. You will play a key role in managing work orders from our client, communicating with our technicians, and updating work progress on a daily basis. You will ensure processes are followed and completion activities are fulfilled.

Job Responsibility:

Process activities in priority of project completion work order within a shared mailbox
Work with the Regional and National teams to carry out final commercial checks for project completion
Maintain databases relating to activities in your project area
Ensure all changes to projects are captured and communicated to the relevant stakeholders
Provide support to managers/process owners
Ensuring compliance to processes via assessment mechanisms
Using problem solving tools to determine root causes and suggest solutions from various perspectives of data to make decisions
Ensuring the processes are continuously being improved and optimised report weekly to relevant stakeholders on the overall status of open projects

Requirements:

Experience with database systems
Proficiency in MS Office Suite
Understanding of Oracle (ETA) and Service NOW highly regarded
Experience in stakeholder and subcontractor management
Strong attention to detail
Excellent verbal and written communication skills
Ability to work autonomously when required
Telecommunication industry experience is highly regarded

Nice to have:

Understanding of Oracle (ETA) and Service NOW
Telecommunication industry experience

What we offer:

Growth – opportunities for career development across business units
Discounts - Employee rewards program and employee discounts across hundreds of businesses
Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available
Culture – committed to fostering a workplace culture that values diversity and inclusion
Kudos Awards
Service milestones rewarded

Additional Information:

Job Posted:
January 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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