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Administrative Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Spokane Valley

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Robert Half is looking for a customer-focused Administrative Coordinator to join a well-established service company in Spokane Valley. This role is ideal for someone who thrives on the phone, enjoys coordinating people and schedules, and knows how to keep technicians and customers moving in sync.

Job Responsibility:

  • Schedule and dispatch service technicians to customer locations based on priority and job requirements
  • Monitor and manage daily service operations, ensuring timely completion of open jobs and effective communication with customers
  • Maintain accurate records in service management software, including job creation, updates, and documentation of service details
  • Coordinate parts and materials procurement, tracking delivery timelines, and scheduling follow-up visits as needed
  • Review and verify technician time entries, job classifications, and expenses to support payroll processing
  • Communicate with customers before and after service to confirm appointments, provide updates, and gather feedback
  • Assist in managing on-call schedules, facility access requirements, and key control
  • Promote company products and services to customers during interactions, identifying opportunities for additional sales
  • Offer general operational support, including office security, clear communication with staff, and adherence to company policies

Requirements:

  • At least 1 year of experience in dispatching, scheduling, or a similar role
  • Proficiency with service management software
  • Strong skills in Microsoft Office applications, particularly Excel, Word, and Outlook
  • Excellent organizational abilities with a proven track record of multitasking and meeting deadlines
  • Familiarity with construction or contractor industry terminology and equipment is a plus

Nice to have:

Familiarity with construction or contractor industry terminology and equipment is a plus

What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
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