Job Description:
Office Management & Operations (35%): Serve as the primary point of contact for all Department programs, projects, and initiatives. Coordinate and support public relations, outreach, and recruitment activities. Act as Department liaison to internal university departments (Controller, Registrar, ITS, Facilities Management, Library, Extension, Office of Research & Sponsored Projects, University Relations, etc.) and external partners. Support faculty, speakers, donors, guests, partners, and administrators through preparation of materials, documentation, and logistical coordination. Maintain confidential records and files in collaboration with the Program Coordinator and Grant & Budget Specialist. Coordinate, supervise, and provide administrative oversight for graduate assistants, interns, and work-study students; support fellows and research associates. Manage day-to-day office operations, including troubleshooting office equipment and developing user guides for software and systems (email, Banner, LiveText, word processing tools, etc.). Purchase office supplies, track inventory, and maintain records of Department assets. Coordinate and manage Department mail distribution and electronic accounts. Professional Development & Certificate Programs (20%): Provide administrative and logistical support for professional development offerings and certificate programs. Create and distribute marketing materials (flyers, digital communications) and support recruitment efforts. Respond to inquiries from prospective participants and partners. Assist with registration, scheduling instructors, preparing course materials, reserving space, coordinating technology, ordering catering, and processing invoices and related budget documentation. Coordinate and staff Department events, including featured speaker series, certificate programs, institutes, advisory meetings, webinars, orientations, and conferences. Communications & Outreach (20%): Review, edit, and update Department website content, publications, and written communications to ensure accuracy, consistency, and relevance. Maintain and manage Department databases, interest forms, mailing lists, and contact records. Support communication strategies that enhance Department visibility and engagement with internal and external stakeholders. Research, Assessment & Impact Data Support (10%): Support research and evaluation processes related to Department initiatives and grants. Track, monitor, and report data related to website analytics, program evaluations, surveys, enrollment, and grant outcomes. Schedule site visits and observations; prepare invoices and manage budget-related documentation tied to research and evaluation activities.
