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We are looking for a skilled Administrative Coordinator to join our team on a contract basis in Simi Valley, California. In this role, you will take on a variety of responsibilities that support sales order processes and customer-related administrative tasks. Reporting directly to the Quality Assurance Manager and Administration, you will collaborate across departments to ensure smooth daily operations and exceptional service.
Job Responsibility:
Process and manage sales orders by obtaining customer purchase orders and entering them into the enterprise resource planning system
Maintain up-to-date customer account information and ensure a high standard of customer service
Collaborate with Operations, Sales, and Shipping teams to verify the accuracy and timeliness of orders and acknowledgments
Partner with Finance and Sales departments to ensure customer records are properly updated and maintained
Handle incoming calls efficiently, directing them to the appropriate departments or personnel
Support administrative tasks such as preparing correspondence, creating presentations, and managing documentation
Assist in maintaining system data accuracy and resolving any discrepancies
Utilize software tools such as Microsoft Office Suite, SAP, and Sage to complete tasks effectively
Ensure compliance with organizational procedures and maintain attention to detail in all communications
Contribute to the team's overall productivity by managing time-sensitive tasks and prioritizing workload
Requirements:
Minimum of 4 years of experience in an administrative or quality assurance position
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint
Strong written and verbal communication skills in English
Experience in B2B customer service is preferred
Competence in data entry and maintaining accuracy in records and systems
Familiarity with enterprise resource planning systems like SAP or Sage is highly advantageous
Ability to learn and adapt to technical software products
Strong analytical and problem-solving skills
Exceptional time management abilities
Nice to have:
Experience in B2B customer service
Familiarity with enterprise resource planning systems like SAP or Sage
What we offer:
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits