Administrative Coordinator

• Manage a large volume of inbound calls and respond to callers in a courteous, helpful manner
• Route phone inquiries to the correct departments promptly to keep communication flowing efficiently
• Address general questions clearly and courteously to create a positive experience for patients, staff, and other callers
• Maintain calendars and assist with scheduling needs to support daily team operations
• Enter information accurately and keep administrative records current and well organized
• Work closely with colleagues across departments to support smooth coordination and consistent communication
• Track call activity and identify urgent matters so priority issues are addressed quickly
• Balance multiple tasks effectively while adjusting to changing daily demands with strong attention to detail

• At least 2 years of administrative or office support experience
• Previous experience handling inbound calls in a high-volume or multi-line phone environment
• Strong administrative assistance skills, including scheduling and calendar coordination
• Ability to communicate clearly and professionally with a wide range of callers and internal teams
• Proficiency with data entry and maintaining accurate records
• Comfortable working in a fast-paced healthcare, hospital, or social assistance setting

Familiarity with medical billing is preferred

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan