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We are looking for an Administrative Coordinator to support daily office operations and provide responsive administrative assistance for a home health environment in Tewksbury, Massachusetts. This Contract to Permanent opportunity is ideal for someone who is organized, service-minded, and comfortable balancing phone coverage, scheduling needs, and accurate record maintenance. The person in this role will help keep communication flowing smoothly, manage competing priorities, and contribute to efficient coordination across the team.
Job Responsibility
Manage incoming calls courteously, direct inquiries to the appropriate contacts, and provide timely assistance to clients, caregivers, and internal staff
Coordinate calendars, appointments, and meetings to support smooth daily operations and minimize scheduling conflicts
Arrange and update staff and patient-related schedules while ensuring changes are communicated clearly and promptly
Maintain accurate administrative records by entering, reviewing, and updating information in internal systems and files
Provide day-to-day clerical support for a home health team, including document preparation, correspondence, and general office coordination
Track important deadlines, follow up on outstanding items, and help ensure administrative tasks are completed on time
Support operational continuity by assisting with process updates and other administrative changes as needed
Serve as a reliable point of contact for routine questions and help create an organized, attentive experience for callers and visitors
Requirements
Experience in administrative support, office coordination, or a similar support-focused role
Background working in home health, healthcare, or another fast-paced service environment is preferred
Ability to handle a high volume of inbound calls with professionalism and strong customer service skills
Proven experience managing calendars, appointments, and scheduling details with close attention to accuracy
Strong data entry skills and the ability to maintain organized, up-to-date records
Proficiency with standard office software and comfort learning internal systems and administrative tools
Excellent communication skills, time management, and the ability to prioritize multiple responsibilities effectively