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This position ensures efficient management of administrative functions, coordination of patient services, and effective communication between staff and patients. The Medical Administrative Coordinator helps maintain a positive patient experience by prioritizing excellent customer service and attention to detail.
Job Responsibility:
Coordinate and oversee daily administrative operations for the medical office or clinic
Schedule patient appointments, manage calendars for healthcare providers, and ensure proper documentation is maintained
Facilitate communication between patients, providers, and staff to address needs and resolve issues promptly
Manage patient records including data entry, retrieval, and storage in electronic medical record (EMR) systems, ensuring confidentiality and compliance with HIPAA regulations
Verify insurance information and handle pre-authorizations or referrals as required
Support billing and payment processing, addressing patient inquiries, and assisting with claims submission or resolution
Maintain supply inventory, order office and medical supplies, and coordinate with vendors as necessary
Assist in onboarding and training new administrative staff members
Prepare reports, correspondence, and other documents as required by management
Contribute to ongoing improvements in processes and patient access initiatives
Requirements:
Prior experience in medical office administration, healthcare coordination, or a related administrative support role
Familiarity with medical terminology, EMR/EHR systems, and insurance processes
Strong organizational skills and attention to detail
Excellent written and verbal communication abilities
Proficiency with office software (e.g., Microsoft Office Suite, scheduling software)
Ability to multitask and prioritize in a fast-paced environment
Knowledge of HIPAA and healthcare privacy regulations
What we offer:
medical, vision, dental, and life and disability insurance