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A company in the transportation field in Lachine is currently looking for a bilingual office clerk to support its administrative team for a long temporary period with the possibility of permanence.
Job Responsibility:
Confirm and remind clients of their upcoming appointments through calls, emails
Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
Resolve appointment-related issues or conflicts effectively and promptly
Assist with other administrative tasks related to appointments and scheduling
Enter and update appointment details accurately in the company’s scheduling system
Track and report on appointment statistics and trends as needed
Requirements:
6 months to 1 year of work experience in an administrative position
Good command of computer software
Resourceful and autonomous
Comfortable to communicate in French and English : English is required because it is a Canadian company, and internal communication with clients and internal employees can be in English
Nice to have:
Having the flexibility to work any schedule is a strong asset