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We are looking for an Administrative Coordinator to work for a National transportation company. In this role you will be responsible for daily communication with the drivers, customers and internal departments. You will also be responsible for data entry into their internal system and extracting various reports to ensure accurate invoicing. The ideal candidate will be a team player, have the ability to multitask, prioritize effectively and possess strong communication skills.
Job Responsibility:
Ensuring all SOP’s and policies/procedures are followed on a daily basis
Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
Uploading various documents for imaging, progress tracking, etc.
Entry of hours worked for hourly and/or agency employees
Updating various records and progress trackers shared across the team
Maintaining individual and shared email inboxes adhering to regulations set within the team
Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
Learning and assisting with coverage on various team functions as listed above
Requirements:
1-2 years of experience in an administration position
Good English communication skills, both written and verbal
Computer skills – MS products and to ability to learn new software's with ease
Demonstrated customer relationship skills
Strong conflict resolution skills and to ability to work in fast paced environments
Nice to have:
Experience within the transport industry would be considered an asset