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Administrative Coordinator Location: Graniteville, VT Start date: July-august 2026 Employment type: full-time Rock of Ages, a division of the Polycor Group, is seeking a full-time Administrative Coordinator to join our team in Graniteville, VT. This position plays a central role in supporting plant operations through accurate order processing, invoicing, logistics scheduling, inventory management, communication, and interdepartmental coordination — all while ensuring a high level of customer service. As a key member of our team, you’ll work in a dynamic, fast-paced environment where organization, attention to detail, and multitasking are essential. At Rock of Ages, our culture is built on ownership, respect, merit, and integrity — and we’re looking for someone who shares those values to grow with us.
Job Responsibility:
Accurately enter customer orders into the ERP system
Review and process customer orders for accuracy, including pricing, product details, delivery specifications, and required documentation
Generate invoices, bills of lading, and reports to support customer fulfillment and internal tracking
Collaborate with internal teams including sales, manufacturing, design, and shipping to resolve order issues and ensure smooth workflow
Assist Expeditors by organizing and processing necessary paperwork for shipments
Answer and route incoming calls, providing basic customer assistance or directing inquiries to the appropriate employee
Accurately enter and maintain raw material inventory and consumption information
Schedule and handle inbound and outbound freight
Maintain organized files, databases, and records, including archiving completed documentation
Handle order changes, cancellations, and special requests, ensuring accurate updates to systems and stakeholders
Support cross-functional teams by completing general administrative and clerical duties, including filing, photocopying, and other office tasks
Work collaboratively with staff and management to complete assigned administrative projects and priorities
Maintain a high level of confidentiality and professionalism in all aspects of communication and documentation
Requirements:
High school diploma required (some college education is a plus)
2–3 years of experience in a similar administrative role
Solid written and verbal communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Positive customer service attitude
Basic mathematic skills
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint), with strong Excel skills