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Administrative Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Victor, NY

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Job Responsibility:

  • Facilitate the acquisition of apostilles for essential documentation
  • Create accompanying attachments and insert hyperlinks for submission processes involving external agencies
  • Ensure timely completion of all required training related to the quality management system
  • Regularly conduct regulatory intelligence surveillance, recording findings and sharing them as instructed
  • Familiarize yourself with the procedures for commercial release authorization, updating relevant records as directed
  • Assist with both internal and external audits, as well as compliance assessments
  • Serve as the main point of contact for managing customer complaints, including intake, investigation, tracking, resolution, and reporting
  • Draft and issue complaint response letters when requested and prepare professional customer communications detailing investigation outcomes
  • Perform adverse event searches within the database
  • Handle the processing and tracking of returned devices linked to customer complaints
  • Compile registration materials as needed by distributors, following provided guidelines
  • Conduct thorough labeling reviews based on established checklists
  • Stay informed on evolving global regulations, standards, policies, and guidance issued by regulatory authorities, analyzing their potential impact on the organization
  • Take on additional responsibilities as assigned

Requirements:

  • 5-10 years of administrative experience
  • Prior experience with Medical Complaints and medical records
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
June 20, 2025

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