Administrative Coordinator

• Manage the preparation, sorting, and distribution of policy documents and carrier communications to keep materials accessible and up to date
• Enter information into internal records accurately and promptly while maintaining organized documentation for day-to-day operations
• Review policy files and related paperwork to confirm completeness, identify discrepancies, and support document quality standards
• Provide administrative support for office activities, including maintaining supply levels and assisting with routine operational needs
• Coordinate general workflow across the office to help teams stay organized, informed, and on schedule
• Respond to customer and internal inquiries with a service-focused approach, ensuring timely communication and a positive service experience
• Assist with scheduling, calendar-related tasks, and other coordination duties that support efficient office coverage
• Help maintain an orderly administrative environment by tracking tasks, following up on outstanding items, and supporting team priorities

• Prior experience in customer service, office administration, or a similar support-focused role is required
• Strong organizational skills with the ability to manage detailed information carefully and consistently
• Clear written and verbal communication skills with a detail-oriented and service-oriented approach
• Ability to work effectively in a fast-moving office environment while balancing multiple responsibilities
• Demonstrated accuracy in data entry, record maintenance, and document review tasks
• Comfort handling inbound calls, scheduling needs, and general administrative coordination
• Reliability, accountability, and the ability to contribute positively within a team-oriented workplace

Experience in the insurance field is helpful, but not mandatory

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan