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Administrative Coordinator in Stoney Creek. Do you come from administrative experience and are looking for your next challenge? Are you someone who enjoys providing outstanding customer service? Do you consider yourself a team player who is willing to help out wherever needed? Then we might have the perfect opportunity for you! ... We are currently hiring an administrator to work for a growing distribution and logistic company in Stoney Creek. This will be a long term contract opportunity with the ability to become permanent. The ideal candidate will have a strong administrative background and possess the professional skills necessary to interact with customers in a courteous and professional manner. Great attention to detail and the ability to work well under pressure are required for this role.
Job Responsibility:
Managing and overseeing multiple accounts, delivering exceptional customer service delivery throughout
Process orders received via fax, email and phone on a daily basis and provide confirmation when requested
Process orders and client information through the ERP System
Billing through WMS
Processing Bills of Lading
Adhere to all procedures and work instructions in performing the job
Communicate with various internal departments on a regular basis for customer/product related issues, including backorders, emergency shipments, customer account status, invoices, returns processing etc.
Booking appointments online or through the customer portal
Maintain accurate information regarding backorders
Responsible for customer account setup and customer file maintenance
Requirements:
1-2 years of experience in an administrative or coordination role
Working knowledge of Microsoft office suite (Outlook, Excel, Word, Teams)
Experience with Warehouse Management Systems (WMS)
Self-starter, efficient, organized
Capable of consistently producing high quality work under pressure and in a timely fashion
Strong proficiency in order entry systems
Strong attention to detail and organizational skills
Ability to work well with others and follow instructions
Being flexible and adaptable to the work requirements
Ability to work in a fast pace environment and help the team when needed
Nice to have:
Open to retail experience or new grads
What we offer:
Strong potential to turn permanent
Monday to Friday, 7:30am - 4pm
4% vacation pay
Fun, energetic team members
Manager with open door policy
Working for an established, well-known organization
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