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Robert Half Logo Robert Half · Office Administration

Administrative Coordinator - Client Services

United States, San Mateo · Job Posted July 04, 2026
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Job Description

We are looking for a bilingual Administrative Coordinator - Client Services to provide responsive front-office and operational support for client-facing programs in California. This is a Contract position for someone who brings strong organization, sound judgment, and a service-focused approach to daily administrative work. The role supports staff, clients, and visitors by keeping schedules, records, supplies, and shared workspaces running smoothly while helping ensure a welcoming and well-organized environment.

Job Responsibility

  • Coordinate calendars, schedule appointments, and help manage day-to-day administrative priorities for the client services team
  • Welcome clients and visitors, assess immediate needs, and connect them with the appropriate program, staff member, or community resource
  • Maintain office operations by tracking supplies, organizing files, updating records, and keeping shared areas orderly and safe
  • Enter information accurately into internal databases, prepare requested reports, and digitize paper documents for storage in approved cloud-based or CRM systems
  • Provide dependable phone and general office support, including handling inbound inquiries and assisting with routine departmental tasks
  • Support intake-related activities as needed by gathering information and helping direct individuals through the next steps in service access
  • Contribute to seasonal or special initiatives, including assigned tasks related to the Holiday Program
  • Assist with onboarding, guidance, or day-to-day oversight of program volunteers when requested, while maintaining appropriate boundaries with all constituents

Requirements

  • Bilingual and bicultural fluency in English and Spanish is required
  • At least 2 years of experience in administrative support, client services, or a related coordination role
  • Strong proficiency with Microsoft Office Suite and Windows-based systems, with the ability to learn new software platforms quickly
  • Demonstrated accuracy in record maintenance, document management, and timely data entry
  • Ability to work independently and collaboratively while managing multiple tasks and shifting priorities
  • Sound judgment, professionalism, and a high standard of ethics when handling sensitive situations and information
  • Effective problem-solving and de-escalation skills in fast-paced or client-facing environments

Nice to have

Experience with platforms such as Salesforce or similar databases is preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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