Administrative Coordinator - Client Services

• Coordinate calendars, schedule appointments, and support managers and team members with day-to-day administrative needs
• Maintain office and program supply levels, organize records, complete data entry tasks, and keep documentation current and accurate
• Oversee shared office areas and equipment to help ensure workspaces remain orderly, functional, and safe
• Welcome clients and visitors, identify their needs, and guide them to the appropriate program, resource, or staff member
• Assist with intake-related activities, including providing agency information and directing individuals to internal services or community referrals as appropriate
• Prepare, scan, upload, and organize paper and digital files within cloud-based systems and client service databases
• Generate requested reports and provide administrative support to departmental activities and special projects
• Contribute to seasonal service initiatives, including assigned tasks related to the Holiday Program, and provide support to volunteers when needed
• Maintain clear boundaries at all times while delivering respectful, compassionate, and effective service to all constituents

• Minimum of 2 years of experience in administrative support, client services, or a related coordination role
• Bilingual and bicultural fluency in English and Spanish is required
• Strong working knowledge of Microsoft Office Suite and Windows-based systems, with the ability to learn new databases quickly
• Accurate recordkeeping and data entry skills, with consistent attention to detail and file maintenance
• Experience handling inbound calls, scheduling, calendar coordination, and general office support responsibilities
• Ability to work independently and collaboratively, using sound judgment to resolve issues and respond calmly in challenging situations
• High standards of professionalism, ethics, discretion, and service-oriented communication in a client-facing environment
• Familiarity with platforms such as Salesforce, Clarity, or similar case management and reporting systems is preferred

Familiarity with platforms such as Salesforce, Clarity, or similar case management and reporting systems is preferred

• medical
• vision
• dental
• life and disability insurance
• company 401(k) plan