Administrative & Compliance Co-worker

• Being the friendly and professional first point of contact for visitors, contractors, and co-workers, efficiently managing access
• Providing comprehensive administrative support for risk prevention and compliance activities, including coordinating audits, managing incident reporting, maintaining databases, and ensuring accurate record-keeping
• Collaborating with internal stakeholders across all departments to ensure health, safety, and security standards are consistently met and understood
• Supporting store compliance with IKEA policies, local regulations, and relevant legislation
• Providing timely and relevant feedback on reported incidents and acting as the key contact for internal and external case reporting
• Assisting with the response to and management of emergency situations, health and safety incidents, and critical events
• Monitoring CCTV systems and responding promptly to alarms, initiating emergency procedures when required
• Promoting a strong risk and compliance culture by identifying and implementing systems to reduce business loss, prevent incidents, and minimise financial impact
• Working on a rotating roster, including evenings and weekends

• A strong customer focus
• Exceptional verbal communication skills
• The ability to manage multiple tasks efficiently, adapt to changing priorities, and maintain excellent organizational standards
• Confidence in using computers and IT systems, with solid administration and reception skills, including a strong focus on meticulous record-keeping, incident reporting, and compliance documentation
• A proactive, solution-focused mindset
• A collaborative approach
• A passion for maintaining a safe and secure environment, with a commitment to leading by example
• A willingness and ability to obtain a Certificate of Approval (COA), First Aid & CPR certifications if required
• Availability to work on a rotating roster, including evenings and weekends

Direct control room experience

• 5 weeks of Paid Annual Leave, Parental Leave Pay, and more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% discount for Co-workers
• Affordable, nutritious meals with complimentary drinks in our Co-worker Restaurant
• Provided Co-worker uniform