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We are looking for a detail-oriented Administrative Clerk to support homeownership program activities in Massachusetts. This contract opportunity is ideal for someone who enjoys assisting clients, managing documentation, and keeping administrative processes organized. The person in this role will help applicants and participants move through each stage of the program while providing administrative office support and responsive communication.
Job Responsibility
Guide applicants through each step of the homeownership process by providing clear information and timely administrative support
Receive, review, and organize incoming documents to help maintain complete and accurate participant records
Conduct initial screening tasks and prepare materials needed for program review and follow-up
Coordinate appointments, orientations, and related scheduling activities to keep the process moving efficiently
Maintain physical and digital files by sorting, scanning, and filing documents in an orderly manner
Respond to inbound calls and general inquiries courteously, directing questions and providing assistance as needed
Perform front office and clerical support duties that contribute to smooth daily operations
Track required paperwork and follow up with applicants or participants to help ensure program requirements are met
Requirements
Prior experience in administrative, clerical, receptionist, or office support work
Comfortable handling high volumes of paperwork, document intake, and file organization
Ability to scan, file, and maintain records with strong attention to accuracy and detail
Strong verbal communication skills for answering inbound calls and assisting clients professionally
Capable of coordinating schedules, appointments, and orientation-related logistics
Proficiency in general office tasks and routine computer-based administrative work
Ability to manage multiple responsibilities in a structured, fast-paced environment