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Robert Half Logo Robert Half · Office Administration

Administrative Assistant

United States, San Francisco · Job Posted March 26, 2026
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Job Description

We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in San Francisco, California. This role requires a proactive individual who can manage administrative tasks efficiently while maintaining excellent customer service standards. The position involves both office-based responsibilities and fieldwork, making it ideal for someone comfortable with a dynamic work environment.

Job Responsibility

  • Handle administrative tasks with precision, including document management, scheduling, and correspondence
  • Conduct mail runs and other errands within the Tenderloin area, ensuring timely completion of tasks
  • Maintain strong communication with clients and colleagues to support seamless operations
  • Assist with tenant-related matters, including case management and housing retention strategies
  • Conduct outreach visits and needs assessments to provide tailored support to tenants
  • Coordinate community events and tenant engagement initiatives in collaboration with property management and case managers
  • Ensure tenant files are accurately maintained, including file creation, updates, and archival processes
  • Respond to tenant crises with effective de-escalation techniques and provide necessary support
  • Refer tenants to appropriate services and programs based on individual needs and assist with follow-through
  • Adhere to confidentiality protocols and report incidents of concern to the appropriate parties

Requirements

  • Proven experience in administrative roles, preferably within housing or community services
  • Strong computer skills, including familiarity with tools such as ADP Workforce Now, Dayforce, and Ceridian
  • Excellent customer service abilities and communication skills
  • Comfortable with fieldwork, including walking around the Tenderloin area for tasks
  • Knowledge of benefit functions and background checks is advantageous
  • Ability to handle sensitive situations with professionalism and confidentiality
  • Strong organizational skills and attention to detail

Nice to have

Prior experience with auditing or tenant case management is a plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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