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We are looking for a compassionate and organized Administrative Assistant to support a government program in Largo, Florida. This Contract position will play a key role in helping residents navigate relocation during a redevelopment initiative, while providing dependable administrative and customer-facing support. The ideal candidate is comfortable managing documentation, coordinating appointments, and assisting individuals who may be facing stressful circumstances.
Job Responsibility
Guide residents through each stage of the relocation process during individual meetings and follow-up interactions
Prepare and organize housing applications, supporting forms, and required documents to help keep cases moving forward
Communicate with landlords and property managers to identify housing options that align with resident needs
Enter, update, and maintain records, logs, and tracking spreadsheets in Microsoft Excel with a high level of accuracy
Review relocation-related forms, reimbursement submissions, and payment documents to ensure completeness and proper processing
Coordinate calendars, arrange meetings, draft routine correspondence, and provide day-to-day support to the relocation team
Handle sensitive resident information with discretion while delivering attentive and empathetic customer service
Respond to inbound calls and general administrative inquiries, directing questions and concerns to the appropriate contacts when needed
Requirements
Prior experience in administrative support, office coordination, or a similar clerical role
Ability to work directly with individuals in challenging or emotionally sensitive situations in a calm and respectful manner
Proficiency with Microsoft Office, including Excel for data entry, recordkeeping, and spreadsheet updates
Strong attention to detail when processing paperwork, maintaining files, and managing documentation
Effective verbal and written communication skills for interacting with residents, landlords, and internal team members