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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Palo Alto

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an Administrative Assistant to join our team on a contract basis in Palo Alto, California. In this role, you will support essential patient registration processes, ensuring compliance with legal and organizational standards. Your contributions will be pivotal in maintaining smooth operations and delivering exceptional customer service.

Job Responsibility:

  • Accurately complete patient registration and admission processes in compliance with organizational policies and legal requirements
  • Collect and document co-payments, deductibles, and other patient payments during registration
  • Obtain and process patient signatures on required legal and registration documents
  • Maintain and secure patient valuables in accordance with department policies
  • Scan and upload registration-related documentation into the system by the end of each shift
  • Access and utilize online tools to verify insurance and patient demographic information
  • Collaborate with clinical staff to provide necessary materials such as wristbands, plates, and documentation in a timely manner
  • Respond to high-volume registration periods by prioritizing tasks to optimize efficiency and customer satisfaction
  • Provide courteous and attentive customer service to patients, visitors, and staff, ensuring a positive experience
  • Participate in team meetings, workshops, and training sessions to stay updated on policies and procedures

Requirements:

  • High school diploma required
  • an Associate's degree is preferred
  • Proficiency in typing at least 30 words per minute
  • Ability to use multiple computer programs simultaneously with accuracy
  • Strong verbal and written communication skills
  • Exceptional customer service abilities with a solution-oriented mindset
  • Self-motivated and capable of prioritizing tasks effectively
  • Familiarity with HIPAA regulations and handling sensitive information
  • Experience working in a team environment and assisting colleagues as needed
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:
April 06, 2026

Work Type:
On-site work
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