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We are looking for a highly engaging, customer focused individual to join our team as Administrative Assistant. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Administrative Assistant provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.
Job Responsibility:
Provide timely customer service to hotel/resort team
Assist with day to day operations of the main office functions and duties
Assist with administrative duties, such as running reports, filing, answering phones, processing invoices
Create and distribute communication documents
Update postings and communication venues throughout the Resort
Process reports, invoices, bills and associated mail
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence requiring replies
Take and distribute meeting minutes
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents
Prepare letters, memos, and other documents
Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
Document and communicate all guest requests/complaints to appropriate personnel
Requirements:
Passion and enthusiasm for helping others
Collaborative in a team environment
Good listening and communication skills
Demonstrated ability to work with confidential and sensitive information
Strong attention to detail, while multi-tasking and delivering work on time
Ability to build trusting working relationships highly desired
Proficient with computers and computer programs, including Microsoft programs