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We are looking for a detail-oriented Administrative Assistant to provide part-time support for a legal services program serving children with disabilities in Redwood City, California. This is a Contract position created to help maintain responsive daily operations during a leave period, with a focus on client intake, bilingual communication, and administrative coordination. The ideal candidate brings strong organizational skills, a compassionate approach when interacting with families, and the ability to work effectively in a remote environment.
Job Responsibility:
Manage incoming intake calls, gather essential information accurately, and route inquiries to the appropriate team members
Provide Spanish-English language support to help ensure clear communication with families, clients, and community stakeholders
Assist attorneys and program staff with scheduling, correspondence, document preparation, and other day-to-day administrative tasks
Maintain orderly digital records and update case or program information with a high level of accuracy
Respond to callers and partners in an empathetic manner, especially when addressing sensitive situations involving children and families
Support general program operations by tracking follow-ups, organizing materials, and helping keep administrative workflows on schedule
Requirements:
Fluency in Spanish and English, with the ability to translate clearly in both verbal and written communication
At least 1 year of experience in an administrative support or office coordination role
Prior experience handling inbound calls, intake processes, or client-facing communication is preferred
Ability to work independently in a remote setting while managing multiple priorities effectively
Strong organizational skills with careful attention to detail and accurate data entry ability
Clear, detail-focused communication skills and a service-oriented approach when supporting families and colleagues
Comfort working in a mission-driven environment focused on services for children with disabilities