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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Milford

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

A trusted healthcare organization in Milford, Connecticut is seeking a highly organized and proactive Administrative Assistant to support daily office operations and help ensure a positive experience for patients and staff alike. This role involves managing administrative tasks, coordinating schedules, and assisting various departments in maintaining seamless operations.

Job Responsibility:

  • Manage daily office responsibilities, including phone calls, correspondence, and record keeping
  • Process and maintain accurate patient files, medical records, and other administrative documents
  • Coordinate schedules for healthcare providers, patient appointments, and staff meetings
  • Manage appointment confirmations and rescheduling requests promptly and courteously
  • Input and retrieve data from electronic medical records (EMR) systems with accuracy and efficiency
  • Prepare reports and communications for internal review or external distribution
  • Serve as the first point of contact for patients, greeting them with professionalism and empathy
  • Support healthcare personnel with administrative needs such as forms preparation, supply organization, and coordination of care processes
  • Ensure compliance with HIPAA regulations, healthcare standards, and organizational policies
  • Assist in maintaining office documentation required for audits or regulatory reviews
  • Address patient concerns or administrative issues with professionalism and escalate urgent matters to the appropriate person

Requirements:

  • High school diploma or equivalent required
  • Associate’s degree in Business Administration, Healthcare Administration, or a related field preferred
  • 2+ years of experience in an administrative support role, preferably within a healthcare or medical office setting
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms
  • Experience with electronic medical records (EMR) systems is highly desirable
  • Ability to prioritize responsibilities, manage deadlines, and multitask in a dynamic healthcare environment
  • Strong written and verbal communication skills to interact effectively with patients, staff, and external partners
  • Professional demeanor with excellent customer service skills and the ability to build relationships with patients and team members
  • High level of accuracy in managing information and records processing

Nice to have:

  • Experience with electronic medical records (EMR) systems
  • Associate’s degree in Business Administration, Healthcare Administration, or a related field
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
July 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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