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Administrative Assistant

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Elevance Health

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Location:
United States of America , Atlanta, Decatur

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Administrative Assistant - Paragon Infusion Centers is responsible for overseeing patient check-in, registration, and checkout.

Job Responsibility:

  • Oversees patient check-in, registration, and checkout
  • Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized
  • Listens and responds to patient and/or family members concerns
  • Responds to patient questions and complaints, routes issues to appropriate personnel
  • Analyzes daily administrative operations and utilization of resources
  • Assists in Medic user issues
  • Ensures proper cash controls are in place and policy and procedures are followed.

Requirements:

  • Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment
  • or any combination of education and experience which would provide an equivalent background
  • For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

Nice to have:

  • Bi-lingual (English/Spanish) preferred not required
  • 1+ Years of medical front office experience preferred
  • Prior authorization experience preferred
  • Inbound call experience preferred
  • Customer service experience in a medical or professional setting preferred.
What we offer:
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs (unless covered by a collective bargaining agreement)
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

Additional Information:

Job Posted:
January 13, 2026

Expiration:
January 31, 2026

Work Type:
On-site work
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