Administrative Assistant

• Keep multiple customers updated on the status of their vehicle repairs
• Handle incoming phone calls and in-person inquiries with professionalism
• Respond to customer complaints with empathy, patience, and solutions-focused communication
• Assist in managing daily shop operations as directed by the Store Manager
• Receive, log, and organize incoming parts deliveries
• Process returns of unused parts and maintain proper records
• Order shop supplies and ensure adequate inventory levels for smooth operations
• Support the shop team by coordinating administrative tasks and reducing bottlenecks
• Step in to help with other duties as needed to ensure store goals are met
• Maintain a professional, positive presence that represents the Meineke brand

• Previous administrative, customer service, or office support experience (automotive industry experience a plus)
• Strong communication and interpersonal skills
• ability to remain friendly and professional in high-pressure situations
• Highly organized, with the ability to manage multiple tasks and priorities
• Basic computer skills (MS Office, point-of-sale systems, or similar)
• Reliability, punctuality, and a proactive “do what needs to be done” attitude

Automotive industry experience

• Opportunity for advancement within a growing automotive repair business
• Employee discounts on auto repair services
• Supportive team environment