Administrative Assistant

• Oversees patient check-in, registration, and checkout
• Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized
• Performs a variety of clerical tasks such as data entry, record maintenance, document processing, and handling customer or internal communications, including phone calls
• Organizes and maintains files, enters and retrieves data, and manages document handling tasks as needed
• Ensures compliance with HIPAA and HITRUST information security standards
• Utilizes proprietary software systems to access information and may track and validate process exceptions, load reports and invoices, and monitor batch jobs
• May drive to the post office or other administrative locations based on business needs
• Uses basic office equipment

HS diploma or equivalent

• Bi-lingual (English/Spanish)
• 1+ Years of medical front office experience
• Prior authorization experience
• Inbound call experience
• Customer service experience in a medical or professional setting

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical, dental, vision
• Short and long term disability benefits
• 401(k) +match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources