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We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in North Kingstown, Rhode Island. In this role, you will support daily operations by managing administrative tasks, assisting with apartment leasing, and addressing resident concerns. Strong communication skills and exceptional customer service abilities are essential for success in this position.
Job Responsibility:
Guide prospective tenants on apartment tours and provide detailed leasing information
Assist in apartment leasing processes using Onesite/Realpage software
Address resident concerns and inquiries promptly and professionally
Manage inbound and outbound calls, ensuring effective communication with clients and residents
Coordinate and maintain schedules, including setting up appointments
Handle email correspondence and respond to inquiries in a timely manner
Perform accurate data entry to maintain organized records
Utilize Microsoft Office tools such as Excel, Outlook, Word, and PowerPoint for administrative tasks
Provide exceptional customer service to ensure satisfaction and foster positive relationships
Requirements:
Proven experience in administrative support or a similar role
Familiarity with apartment leasing processes
experience with Onesite/Realpage is a plus
Strong customer service skills and ability to resolve issues effectively
Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint
Excellent verbal and written communication skills
Ability to manage multiple tasks and prioritize workload efficiently
Previous experience handling inbound and outbound calls
Detail-oriented with strong organizational skills
Nice to have:
Familiarity with apartment leasing processes
experience with Onesite/Realpage is a plus
What we offer:
medical, vision, dental, and life and disability insurance