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We are seeking an Administrative Assistant to join a non-profit organization in St Louis Earnings Tx, Missouri, on a contract basis. In this role, you will play an important part in supporting daily administrative tasks while ensuring seamless operations. This position provides an opportunity to contribute to meaningful work within the community.
Job Responsibility:
Review utility assistance applications and evaluate client eligibility based on provided documentation
Respond to inbound calls and deliver accurate and attentive customer service
Manage data entry tasks efficiently to maintain accurate records
Handle email correspondence, ensuring timely and clear communication
Schedule appointments and coordinate calendars to optimize time management
Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, to complete administrative tasks
Assist with inbound and outbound calls to address inquiries or follow-ups
Maintain organized records and uphold confidentiality when handling sensitive information
Collaborate with team members to ensure smooth workflow and adherence to deadlines
Requirements:
Previous experience in social services or a related field is preferred
Proficiency in Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word
Strong communication skills, both written and verbal, to interact effectively with clients and team members
Excellent organizational skills with the ability to prioritize tasks efficiently
Interpersonal skills to build positive relationships within the team and with clients
Ability to handle high volumes of calls and emails with professionalism
Attention to detail to ensure data accuracy and proper documentation
Capability to work independently and as part of a team in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance