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We are looking for a highly organized and client-focused Administrative Assistant / Client Service Associate to support a team of financial professionals dedicated to providing comprehensive financial advice and exceptional service. This is a central role in the day-to-day operations of the practice.
Job Responsibility:
Manage client communications (in-person, phone, and email)
Schedule and coordinate client appointments
Prepare client documents and forms for meetings and signatures
Process daily transactions and ensure completion
Update client records, meeting notes, and CRM (e.g., Salesforce)
Assist with online access and e-delivery setup
Coordinate internal meetings and team schedules
Manage office supplies and mailing lists (newsletters, events)
Resolve system or software issues with tech support
Support team recruitment, onboarding, and training
Maintain and update social media platforms (LinkedIn, Facebook, etc.)
Prepare communications (newsletters) and presentation materials
Plan and participate in client events (virtual and in-person)
Requirements:
Minimum 2 years of administrative experience
Proficiency with Microsoft Office 365 (Word, Excel, Outlook, etc.)
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple priorities and work independently
Financial services experience or education is an asset
Post-secondary education in a related field (preferred)